Department of Finance, Services and Innovation Circular
DFS C2014-01

DFS-C2014-01-NSW Government ICT Investment Policy and Guidelines


To provide information on the NSW ICT Investment Policy and Guidelines to drive more coordinated and efficient ICT investment to deliver better public services and achieve better value for money.

Detailed Outline

Key Points

  • The NSW Government ICT Investment Policy and Guidelines (ICT Investment Policy) embeds the NSW Government ICT Strategy (NSW ICT Strategy) in ICT strategic planning and investment decisions.
  • The ICT Investment Policy enables the ICT Board to provide strategic ICT investment advice to the Cabinet Standing Committee on Expenditure Review (ERC), alongside NSW Treasury’s financial and economic assessment of proposals.
  • The ICT Investment Policy includes ICT Investment Principles that guide agencies’ implementation of key directions of the NSW ICT Strategy.
  • Secretaries remain accountable for ensuring ICT investments meet service, efficiency and corporate priorities, including through applying effective program and project governance arrangements.
  • The Department of Finance and Services is available to assist agencies in applying the ICT Investment Policy.

The NSW ICT Strategy sets out a plan to build capability across the sector to deliver better, more customer-focused services, and to drive better value for the Government’s investment in ICT. The ICT Investment Policy supports contemporary ICT investment through:

  • establishing a collaborative approach, enabling clusters and agencies to leverage existing solutions, consolidate investments and identify enablers that could be leveraged for whole of government
  • identification of opportunities to deliver more efficient and effective ICT investment through early consideration of different sourcing strategies
  • whole of government ICT strategic planning which will drive the transition to more consistent, shared and standardised approaches to ICT investment.

The ICT Investment Policy supports the NSW Government to:

  • take advantage of industry trends in consuming ICT ‘as a service’ for better value, flexibility and reliability
  • manage government information in a consistent way to ensure it can be shared for improved service delivery
  • minimise duplication, and support common approaches that allow interoperability and efficiencies across Government.

Agencies and clusters are required to develop ICT strategies and business cases that support service priorities, and are consistent with the ICT investment principles. Agencies and clusters are also required to engage early with, and provide ICT strategic plans and business cases to, the ICT Leadership Group.

Laurie Glanfield

Which agencies does this circular apply to?

The ICT Investment Policy applies to all NSW Government Departments, Statutory Bodies and Shared Service Providers. This policy does not apply to State Owned Corporations; however, consideration of the ICT investment principles in investment decision making is recommended.

Who needs to know about this circular?

Secretaries, Chief Executive Officers, Chief Information Officers, Chief Finance Officers, Procurement Managers and Project Managers.

All NSW public sector chief executives are responsible for ensuring that the ICT Investment Policy is applied within their agency.

Oversight of this policy is provided by the NSW Government ICT Board.


Who needs to know and/or comply with this?

Executive agencies related to Departments
Advisory Entities (including Boards and Committees)
Separate agencies


Not Mandatory

AR Details

Date Issued
Feb 1, 2014
Review Date
Feb 1, 2016
Replaced By


Publishing Entity
Department of Finance, Services and Innovation
Issuing Entity
Department of Finance, Services and Innovation