Treasury

Type:
NSW Treasury Policy and Guidelines Paper
Identifier:
TPP16-05
Status:
Active

TPP16-05 NSW Government Commissioning and Contestability Policy

Description

Commissioning and contestability are key tools available to government to optimise service delivery outcomes. They embody a customer centric approach to service delivery that positively challenges current ways of working by seeking innovative ways to improve quality, productivity and access to services.

Many agencies have already adopted commissioning and contestability approaches, but realising the benefits and providing customer centred outcomes requires a whole-of-government effort.

The purpose of the NSW Government Commissioning and Contestability Policy is to establish a whole-of-government approach to delivering improved service outcomes for NSW citizens. It creates a clear and consistent policy direction, definition and set of principles to guide NSW Government agencies in commissioning and contesting services.

The NSW Government Commissioning and Contestability Policy is supported by the NSW Government Commissioning and Contestability Practice Guide, which has been developed to assist practitioners in applying commissioning and contestability.

The NSW Government Commissioning and Contestability Policy and NSW Government Commissioning and Contestability Practice Guide will support the sector’s capacity and capability to deliver service commissioning, and strengthen confidence in the quality of government spend on the right services.

 

Detailed Outline

The NSW Government Commissioning and Contestability Policy (TPP16-05) provides a clear set of governing principles that will shape service delivery reform across NSW Government.

The Policy is supported by a NSW Government Commissioning and Contestability Practice Guide (the Practice Guide) that has been developed in consultation with Government agencies and advisors, as a body of knowledge to support practitioners. It is an evolving document that will be updated to reflect current need and practice.

The Commissioning and Contestability Policy (and Practice Guide) applies to all NSW Government agencies.

Please read the full TPP16-05 attachment for full details.

 

Overview

Who needs to know and/or comply with this?

Departments
Executive agencies related to Departments
Separate agencies
Statutory Authorities/Bodies

Compliance

Mandatory

AR Details

Date Issued
Nov 21, 2016
Review Date
Nov 21, 2021
Replaces
Replaced By

Contacts

Contact
Phone
Publishing Entity
The Treasury
Issuing Entity
The Treasury