Administrative Requirements
Secretary, Department of Customer Service
December 9, 2025
DCS-2025-06 Managing Cyber Security Incident Information: Limited Use Obligations for NSW Government
https://arp.nsw.gov.au/dcs-2025-06-managing-cyber-security-incident-information-limited-use-obligations-for-nsw-government
Overview In November 2025, the NSW Government agreed to bind NSW state bodies to the limited use obligations (LUO) established under the Intelligence Services Act 2001 and the Cyber Security Act 2024.
Secretary, Department of Customer Service
November 12, 2025
https://arp.nsw.gov.au/dcs-2025-05-all-of-government-ictdigital-reporting
Reporting Requirements Data Provision From 20 November 2025, all agencies must provide ICT and digital-related data, as per the data categories outlines below, to Digital NSW upon request.
Secretary, Department of Customer Service
July 31, 2025
https://arp.nsw.gov.au/dcs-2025-04-cyber-security-nsw-directive-targeted-initiatives-for-nsw-government
OverviewThis Circular mandates that all departments & agencies must: From 4 August 2025, report all cyber security incidents via the Cyber Security NSW Cyber Portal within 24 hours of detection and classification.
Secretary, Department of Customer Service
July 1, 2025
https://arp.nsw.gov.au/dcs-2025-03-licence-nsw-all-of-government-licensing-platform
This Circular advises all NSW Government departments and public service agencies (as defined under Schedule 1 of the Government Sector Employment Act 2013) must evaluate the use of Licence NSW as the preferred digital licensing platform, for all licensing-related ICT initiatives.
Secretary, Department of Customer Service
May 21, 2025
https://arp.nsw.gov.au/dcs-2025-02-nsw-spatial-digital-twin-policy-framework
Detailed OutlineThe NSW SDT is a data environment provided by DCS Spatial Services which aims to share NSW Government spatial data and create a single platform where anyone can find accurate and certified information.
Secretary, Department of Customer Service
February 14, 2025
https://arp.nsw.gov.au/dcs-2025-01-cyber-security-nsw-directive-restricted-applications-list
OverviewNSW Government agencies are required to appropriately manage risks to NSW Government information on government-issued devices, or personal devices that are used for government business by: preventing the access, use or installation of, and remove existing instances of, the listed applications (including products and associated web services) on government-issued devices, or personal devices that are used for government business, unless there is a legitimate and approved business need.
Secretary, Department of Customer Service
July 1, 2024
https://arp.nsw.gov.au/dcs-2024-04-use-of-artificial-intelligence-by-nsw-government-agencies
The AI Strategy sets the direction on the development and use of AI by NSW Government agencies and is underpinned by the mandatory AI Ethics Policy and AI Assessment Framework.
Secretary, Department of Customer Service
March 28, 2024
https://arp.nsw.gov.au/dcs-2024-03-community-consultation-have-your-say
Have Your Say portalThe NSW Government is committed to involving the community in decision-making on government policy, programs and services.
Secretary, Department of Customer Service
March 15, 2024
https://arp.nsw.gov.au/dcs-2024-02-charter-for-small-business
Agencies are required to adhere to the following mandates: 1.
Secretary, Department of Customer Service
February 29, 2024
DCS-2024-01 Digital Connectivity Principles Policy for NSW government-funded infrastructure projects
https://arp.nsw.gov.au/dcs-2024-01-digital-connectivity-principles-policy-for-nsw-government-funded-infrastructure-projects
OverviewNSW Government infrastructure needs to be digitally enabled from the start to ensure equitable access to essential digital services.